Nova Necklace
Starburst pendant crafted from solid sterling silver or brass
- The pendant measures 1"w x 1"h on an 18" gold fill or sterling silver chain
Jewelry Information
All metals are nickel free and made in the USA. I use recycled or reclaimed materials whenever possible. The hardwoods I use are scraps that are collected from local wood shops. Due to the handmade nature of the work, slight variations in texture, size, and details may occur. The pieces pictured are samples and are not the exact ones you will receive, but rest assured they will be just as beautiful!
I hand-fabricate all pieces using brass, sterling silver, and 14k gold fill. All ear wires are sterling silver or 14k gold fill and are safe for sensitive ears. My jewelry is never plated, as plating can wear off or crack over time. 14k gold fill items have a thicker layer of gold than typical plating and should maintain their appearance for years to come.
Jewelry Care
Brass and silver items develop a natural patina over time, which I believe adds character and beauty to the jewelry. If you prefer to restore the shine on your piece, you can clean your jewelry with a polishing cloth (I use Sunshine Polishing cloths). Please note that etched and oxidized pieces may lose their finish if polished aggressively. To delay oxidation, keep your Carolyn Keys jewelry away from moisture, lotions and other beauty products. When you’re not wearing your jewelry it is best to store it in a plastic bag.
Still have questions?
I'm happy to help!
Email me at: info@carolynkeys.com
Shipping
Every piece of jewelry is made to order. Sometimes I have pieces in stock and I can ship immediately, but other times they need to be custom made for you. Most orders will be shipped within 3-5 business days of order placement and shipped USPS First Class Mail. Including delivery time, expect orders to arrive at your door in approximately 7-10 days. If your item has a longer lead time for some reason, I will notify you by email. If you have a time crunch, email me and I will do my best to accommodate you.
Returns
I hope you absolutely love and feel amazing in your new jewelry, however, if you’d like to make a return, I’m happy to help. Return requests must be made within 10 days from receipt of delivery. I am able to accept returns of unused jewelry in the same condition as received, including packaging, for a refund, store credit, or exchange. Gift cards, custom orders, and sale items are final sales and are not returnable or exchangeable. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please consider using a trackable shipping service or purchasing shipping insurance, As we are not able to guarantee your shipment. Email info@carolynkeys.com to begin the process.
Repairs
I will repair items purchased through carolynkeys.com free of charge within 6 months of purchase. After that time, I am happy to repair your items for a service charge. Please note that I am not responsible for shipping charges on repair items. Please contact me first for repair authorization at info@carolynkeys.com.
And if you ever lose an earring, I am happy make a replacement to match your single earring, provided the style is still available. The cost will be half of a complete pair plus shipping. Simply email me to make this special request.
Still have questions?
I'm happy to help!
Email me at: info@carolynkeys.com